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Vonage: Post Sales Process

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When:
Wednesday, June 24, 2020 12PM EST

Click here to register for the webinar: https://ww3.business.vonage.com/partneracademy5_june2020?CMP=EML-VBE-PART-FEVENT-062420

There's never been a better time to partner with Vonage! A closed deal and a signed contract are just the beginning. This week on our Vonage Partner Academy webinar series you will learn about our enterprise-grade SaaS customer success model and what sets us apart from the competition post-sales for both the partner and the customer.

Agenda:
  • Vonage's Enterprise-grade, SaaS Customer Success model
  • How the Vonage CSM differentiates the customer & partner experience
  • Partner Support Service Model
  • Support Options, Channels and Priority Levels
  • Escalation Paths
Speakers:
  • Matt McCarthy,
  • VP of Customer Success
  • Troy Nelson,
  • Senior Manager of Partner Support and Technical Support


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