Kerauno is changing human interactions via leading SaaS business communication solutions. Too often, technology creates unnecessary barriers between people, people and systems and system to system. Kerauno is breaking down those barriers by designing powerfully intuitive capabilities to help businesses get the most out of every interaction. With increased productivity, deeper engagements and optimized business process, Kerauno's solutions will improve the way people interact like never before.
Kerauno UCaaS is redefining the unified experience. Kerauno UCaaS delivers a more complete suite of leading cloud-based communication and collaboration services, all fully integrated to deliver a powerfully intuitive experience.
Kerauno UCaaS Key Features
- Core product offers full call management, routing, and more
- IVR
- Drag and drop call flow builder
- Drag and drop SMS flow builder
- Single pane of glass to use and administer
- Webhook and API access to connect other systems
- Internal Chat+ Collaboration
- Audio Conferencing
- Softphone (and full mobile accessibility for BYOD
- Presence Management and Contact Center
- Option for Full Voice MOS Scoring
- Parking lots, ring groups, holiday routes
- Over 100 Preset Reports
- Call and Action Tags
- Cradle-to-Grave Reporting on all users
- In-Call Analytics
- Call Detail Reports
- Report Scheduling
- The easiest interface you've ever seen
- Single number for call, fax, text
- Text capable business numbers, including main business lines
