Fiber provides a full complement of cost effective, high quality, scalable
telecommunications services, including private line, high speed Internet access, data center,
cloud, managed and voice services to retail and wholesale customers throughout the Northeast.
FirstLight has been building and operating its own fiber network, including fiber to the premises
systems, for 20 years with roots going back a century. The network has approximately 20,000
route miles, more than 9,000 on-net locations with access to more than 30,000 locations in six
states, with connectivity to Montreal. In our key markets, we have significant fiber density to
ensure that we can offer a comprehensive solution that addresses all locations. FirstLight's core
data and switching platforms are designed for maximum availability to ensure that our services
meet or exceed our stated Service Level Agreements (SLAs).
FirstLight combines advanced, proven technology with a staff experienced in the design,
construction, deployment and operation of high quality communications networks. FirstLight's
senior management team has over a century of direct and related experience. FirstLight's project
managers, engineers, technicians, and support personnel continuously monitor, maintain and
augment the network to provide the high quality service and support our customers expect.
FirstLight's geographically diverse Network Operations Centers (NOCs) are strategically located
with locally-based support personnel situated throughout our footprint for prompt response.
FirstLight team members pride themselves on superior service with the understanding that our
clients' mission-critical communications demand comprehensive, proactive support.
Reliable, Scalable, Cost-Effective Services
FirstLight offers a full complement of advanced fiber optic telecommunications
and related services that enable our customers to thrive in the digital age.