15400 Knoll Trail Dr. Suite 400 Dallas, TX 75248
June 28, 2022 from 12:00 to 3:00 PM CDT
What Is The Ntegrated Network Operations Center (NOC)?
The Ntegrated network operations center (NOC) is their Dallas, TX base of operations for centralized monitoring of their entire customer and partner network infrastructure and security. The NOC serves as the first line of defense against network disruptions, failures, and security issues. Through the NOC (pronounced "knock"), organizations gain full visibility into their network, so they can detect anomalies and either take steps to prevent problems or quickly resolve issues as they emerge. The NOC oversees infrastructure and services (from circuits to edge devices), including modems, firewalls, phones, and wireless access points. Ntegrated monitors network and voice telecommunications using vendor and custom dashboards to provide both proactive and reactive support and reporting. Its management services also include monitoring customer support calls and help desk ticketing systems, and integration with customers' network tools, so the NOC plays a huge role in ensuring a positive customer experience. Ntegrated fully believes in providing transparent access to their customers, so you see what they see on an hourly, daily or monthly basis.
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