The Ideal Cloud-Based Contact Center Platform
The sudden shifts to businesses, employees, and customers everywhere due to the Coronavirus pandemic shines a light on how critical it is to have flexible technology. CCaaS is more important than ever. If your contact center isn't in the cloud yet, now is the time. Join leading industry analyst Donna Fluss of DMG Consulting and Edify co-founder and CEO Cameron Weeks to learn about:
- The newest innovations & capabilities in cloud-based contact centers
- How AI & machine learning are transforming contact center solutions
- The impact on your customers and workforce
- Position your company to consistently deliver the service customers demand and in their channels of choice - no matter where they are! We hope you can make it. If not, register anyway and we'll send you the replay.
Recording:
https://www.youtube.com/watch?v=iLQpp0lrBK0&feature=youtu.be
