The global contact center market was valued at $18B in 2019 and is expected to grow by an additional 20% in upcoming years. Join us to learn more about Contact Center as a Service (CCaaS) technology, why it's truly the foundation of every business, what robust solutions must have, and how these new solutions are the competitive edge every business needs to effectively serve their customers. During this webinar, we'll cover:
Why your customers are moving to the cloud
Call center buzz words that indicate CCaaS opportunities
Tips on targeting your audience more effectively
New tech and industry trends to advise your customers on
Tune in to find out what all of this means for you as a consultant, get advice on growing your contact center base, and learn how to speak to prospects more effectively -- all of this in just 30 minutes.