Cistera enables a single source of truth for communications across people, devices, technologies and locations. Our safety management, compliance and quality assurance solutions enable deep data visualizations. Greater insight helps you to achieve key goals like driving innovation and efficiency, boosting performance and increasing profitability. All through the power of one seamless platform.
Compliance- RecordIT call recording software
- Record all devices
- Speech to text
- Cloud or onsite
- Call filter/data scrub
- Keyword filtering
- Agent scorecards
- Screen record
- Call barge
- Analytics integration
Safety/Security – AlerIT scheduled or emergency notification software
- Mass emergency alerts
- Panic buttons
- Overhead paging
- Group administration
- Template manager
- Bell scheduler
- Automated alerts
- Scheduled broadcasts
Analytics – AnalyzeIT speech analytics
- Microsoft Power BI integration
- Live analytics dashboards
- Sentiment analysis
- Data integration
- Data search
- Performance reporting
LMRconnectIT – two-way radio integration
- LMR IP phone integration
- Enable IP phone push to touch functional
- Radio recording
- Bridge network frequencies
- Bridge between agencies
- Two-way radio analytics
- Emergency situational awareness
AccessIT – biometric access control
- Access controllers
- Biometric readers
- Mobile readers
- Single sign on
- Office 365 integration
