Thrusday, February 25, 2021 12PM ET
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Your organization has deployed Microsoft Teams or is planning for it in 2021. Microsoft opened up Teams for third parties to add features and integrations so that organizations get more value from it. One of the most popular integrations is telephony.
A recent 8x8 survey of IT decision makers estimates that 80% of organizations using Teams are somewhat or very likely to connect it with their preferred telecommunications carrier. If this figure holds, it means that an extraordinary amount of businesses like yours will be augmenting Teams solution with a telephony integration.
So how do you determine whether a telephony integration, using direct-routing, is right for you? What's top of mind for other ITDMs when it comes to Microsoft Teams? What questions should you ask your trusted technology advisors to make sure you get the capabilities you need?
Join us to learn:
Results from a new survey of IT decision makers regarding the use of Teams The top Teams and telephony integration benefits The role of Teams in the contact center Make sure you benefit from what your peers have already learned about making Teams more effective for you.