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Mitel
Mitel powers more than 2 billion connections every day. As businesses small and large undergo digital transformations, Mitel is the only company that wakes up every day exclusively focused on helping businesses take their communications from where they are today to where they want them to be - whether that's cloud or contact center needs. With our culture of continuous innovation, Mitel is always evolving to meet our customers' needs and help them do the same for their customers. Mitel is proud to be:
  • Trusted by the largest UCaaS customer base in the world, according to Synergy Research.
  • Recently recognized with a 5- star rating in the CRN 2019 Partner Program Guide
  • Powering connections for more than 70 million business users in over 100 countries every day.
  • Relied on by fast-moving organizations like Hyatt, Carlsberg, Boston Red Sox, Make-a-Wish Foundation and more.

MiCloud Connect is a complete business communications and collaboration solution that empowers users to work more efficiently and productively no matter their location. Our focus on ease-of-use and the mobile workstyle delivers streamlined features and intuitive interfaces so users can easily interact with each other and not have to focus on making the software work. MiCloud Connect is now built on Google Cloud providing he same robust engine that powers 3 billion searches and 4 billion YouTube videos a day.

Key Feature
  • Voice: Complete PBX feature set that delivers call routing, presence and more.
  • Mobile: Our mobile-first approach is designed for frequent travelers so they can stay connected from anywhere.
  • Team Collaboration: Chat, tasks, SMS and file sharing to keep projects moving and get questions answered fast.
  • Contact Center: Integrated and over-the-top contact center solutions give you the power to choose the right one for your customer.
  • Meetings: Audio, web and video conferencing to bridge the gap between distributed workers.
  • IP Phones: Our modern, built in-house phones provide a purpose-built, integrated experience and give us full control over functionality.
  • Security: Our HIPPA and SOC 2 compliant solution resides in Google Cloud's controlled, redundant data center environment.
  • Encrypted voice traffic and Network options beyond public Internet for voice for an extra layer of security.

Voice
  • Local Voice
  • Toll Free
  • Call Center
Cloud
  • Integrated (SIP Handoff)
  • Integrated (Analog Handoff)
  • Voip
  • Hosted Voice
  • Call Center ACD
Conferencing
  • Meet Me
  • Reservationless
  • Reservation based
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